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Short URLs for WhatsApp Business: Sharing Guide

Business customer sharing a short URL through WhatsApp

Businesses often send website, product and support links through messaging. A short URL can keep customer messages compact and easier to copy.

Use clear destinations

Choose the exact product, booking, support or information page before creating the link.

Use readable aliases

Where available, choose a short alias that describes the destination without making misleading claims.

Test before customer outreach

Open the link on a phone and verify the destination before sending it to customers or including it in a campaign.

Keep customer information private

Never put passwords or sensitive personal information into a public short URL.

Create a WhatsApp-friendly short link with Shrtigo →